March 16, 2015
Accounts Payable Clerk, Dawn Brouwer, is celebrating her three year anniversary here at First Nonprofit Group this March. Dawn began working at First Nonprofit as an office assistant when a position opened up in our accounting department. Dawn’s current role in accounts payable is crucial to ensuring that our programs serve their purpose by paying members’ unemployment charges to their designated state unemployment agencies on time. Working primarily with these agencies, Dawn communicates with state representatives across the country to settle any discrepancies on our clients’ behalf.
We asked Dawn to share two frequently asked questions that she receives from members of our Unemployment Savings Program and what her responses are:
Could you explain the breakdown of our claims paid and reserve balance?
“To explain the breakdown to members, we create a custom statement for them showing claims deposits, reserve deposits, and claims paid to state for each quarter of the calendar year. To receive your organization’s custom breakdown, call us at 800-526-4352, ext. 393043.”
What is our organization’s reserve balance as of today?
“To inform the member of their to-date reserve balance, I send them a snapshot of their reserve balance found in FNG’s database. Soon members of the Unemployment Savings Program will be able to access this information online. Until then, give us a call at 800-526-4352, ext. 393048 for this information.”
Dawn received her Bachelor’s degree in Psychology from St. Xavier University, a college in downtown Chicago, where she met now co-worker Jenna Marvin. She worked in a Garden Center Flower shop for 6 years as a cashier where she loved hearing about the special occasions that inspired customers’ purchases. In her spare time, Dawn is a talented cross-stitcher, creating beautiful, special mementos for her friends and family, such as wedding or baby announcements. Still a resident of the southern Chicago suburb area where she grew up, Dawn enjoys spending time with her roommate, friends, and dog Iris. When summer rolls around, she is excited to go on vacation to northern Wisconsin with her family—a peaceful and beautiful get away for everyone to enjoy.
Working with Marshal Whittey at First Nonprofit has been a great experience. He handles our request as a priority and goes above and beyond to resolve any issues we have in a timely manner. Marshall follows through to the end and ensures our needs are met. He has been a great resource for LSC and our “go to” for any tax questions we may have. With LSC transitioning several facilities into one federal tax identification number, First Nonprofit was able to assist and provide guidance with best practices resolving claims to each entity. Additionally First Nonprofit provided knowledge (information materials) and one on one training to HRS group with best practices to handle claims state adjudicated, fraudulent claims, and appeals. And processing information in the First Nonprofit [unemployment claims] system allows for timely information can be collected.
My experience with FNP has been wonderful. Unemployment in general is quite confusing and FNP has simplified the process for us. Everyone we have reached out to or worked with has been very helpful and follows up to be sure we understand the information. I am so happy we made the switch to FNP!
First Nonprofit smoothed the unemployment perils for our organization during Covid. Without the ability to cap our UI exposure, we would not have been able to weather the storm. The program worked perfectly and we have come out of the pandemic ready to forge on. Thanks FNP!
My experience with the FNP has been fantastic. The idea of setting funds aside for the unemployment tax liability is a bedrock for nonprofit organizations like mine, namely ASHBA; what is even more advantageous is having the FNP as a custodian of those funds. 100% recommended!
I would like to comment on my experience with FNP….to date our District has saved $1,000’s of dollars by being enrolled in the First Nonprofit program. My only regret is that we did not know about this method of paying unemployment tax years ago….as I had figured about five years
ago, had we enrolled 15-20 years ago, we could have saved our small school district upwards of $500,000 in payments to IDES. Also we would have had a pretty hefty sum of money in our Reserve Account. Thankfully I attended a workshop hosted by First Nonprofit back in 2015 which got the ball rolling!
I have worked with the First Non-Profit Team for many years, and I appreciate the quick response and care that Cecilia and the team provides anytime I have questions. While there are other providers that may provide like services, First Nonprofit will always be my first choice! I appreciate you!
First Nonprofit has been easy to work with and makes the administrative process easier and smoother. We enjoy working with you.
Luckily for us, our interactions regarding any issues with staffing has been very minimal! I can say that all other interactions with regards to billing, 941 reporting, etc. have been extremely pleasant, accommodating and easy to work with. Kim Ghanayem is always prompt, professional and friendly. Thank you so much!