Meet the Staff: Keena Carson

September 1, 2015

Meet the Staff: Keena Carson

We’re excited to announce the addition of Keena Carson to our Marketing staff! Keena’s new role as Sales and Marketing Assistant includes creating content for our website and social media outlets. She will also work with FNG regional sales representatives throughout the country to coordinate logistics and marketing for upcoming conferences and other company events.

Keena brings with her several years of writing and marketing experience.. “I want to learn more about the insurance industry so that I can help to better serve FNG’s members. With my skills in marketing communication, I hope to create new and innovative ways to better engage with members of nonprofit, governmental and Tribal enterprise communities on social media and ensure that all of their questions and concerns are answered,” she says.

A child of a military family, Keena was born in Shreveport, Louisiana, but spent her youth in different international communities. She has lived in several cities in both the United States and in Europe but now calls Chicago home. She moved from Newport News, Virginia to Chicago in 2012 to attend Columbia College Chicago where she studied Marketing Communication.

Keena is no stranger to the nonprofit world. She currently serves on the Board of Directors at M.U.R.A.L., Magnifying Urban Realities & Affecting Lives, a nonprofit organization founded by Chicago recording artist Lupe Fiasco that focuses on food, justice and youth empowerment. Outside of the office, Keena enjoys going to the theatre to catch the latest Broadway play and is an avid fan of AMC’s The Walking Dead. Some of Keena’s favorite places to visit in the Windy City include Soho House, The DuSable African American History Museum, The Museum of Contemporary Art and the Black Ensemble Theatre.

Join us in welcoming Keena Carson to the First Nonprofit Group’s excellent professional staff.

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Working with Marshal Whittey at First Nonprofit has been a great experience. He handles our request as a priority and goes above and beyond to resolve any issues we have in a timely manner. Marshall follows through to the end and ensures our needs are met. He has been a great resource for LSC and our “go to” for any tax questions we may have. With LSC transitioning several facilities into one federal tax identification number, First Nonprofit was able to assist and provide guidance with best practices resolving claims to each entity. Additionally First Nonprofit provided knowledge (information materials) and one on one training to HRS group with best practices to handle claims state adjudicated, fraudulent claims, and appeals. And processing information in the First Nonprofit [unemployment claims] system allows for timely information can be collected.

Lutheran Services Carolinas, Salisbury, NC

My experience with FNP has been wonderful. Unemployment in general is quite confusing and FNP has simplified the process for us. Everyone we have reached out to or worked with has been very helpful and follows up to be sure we understand the information. I am so happy we made the switch to FNP!

Stone Valley Community Charter School, Huntingdon, PA

First Nonprofit smoothed the unemployment perils for our organization during Covid. Without the ability to cap our UI exposure, we would not have been able to weather the storm. The program worked perfectly and we have come out of the pandemic ready to forge on. Thanks FNP!

Jewish Silicon Valley, Los Gatos, CA

My experience with the FNP has been fantastic. The idea of setting funds aside for the unemployment tax liability is a bedrock for nonprofit organizations like mine, namely ASHBA; what is even more advantageous is having the FNP as a custodian of those funds. 100% recommended!

American Saddlebred Horse & Breeders Association, Inc., Lexington, KY

I would like to comment on my experience with FNP….to date our District has saved $1,000’s of dollars by being enrolled in the First Nonprofit program. My only regret is that we did not know about this method of paying unemployment tax years ago….as I had figured about five years

ago, had we enrolled 15-20 years ago, we could have saved our small school district upwards of $500,000 in payments to IDES. Also we would have had a pretty hefty sum of money in our Reserve Account. Thankfully I attended a workshop hosted by First Nonprofit back in 2015 which got the ball rolling!

Beardstown Community Unit School District 15, Beardstown, IL

I have worked with the First Non-Profit Team for many years, and I appreciate the quick response and care that Cecilia and the team provides anytime I have questions. While there are other providers that may provide like services, First Nonprofit will always be my first choice! I appreciate you!

Innovative Services, Inc., Green Bay, WI

First Nonprofit has been easy to work with and makes the administrative process easier and smoother. We enjoy working with you.

Visually Impaired Preschool Services, Louisville, KY

Luckily for us, our interactions regarding any issues with staffing has been very minimal! I can say that all other interactions with regards to billing, 941 reporting, etc. have been extremely pleasant, accommodating and easy to work with. Kim Ghanayem is always prompt, professional and friendly. Thank you so much!

Neurologic Music Therapy Services of Arizona, Phoenix, AZ