February 5, 2014
While all companies measure success in multiple ways, profits tend to be the determining factor. Most of the actions of a for-profit company are carried out to make more money. Improving customer satisfaction and creating innovative new products lead to greater profits – they are tools for success. The nice thing about measuring success with dollars and cents is it provides a set of numbers that can be used as metrics.
For nonprofit organizations, success or failure is far more subjective. While profits are obviously not the measure of success, the need to keep the organization viable is still a determining factor. Serving the designated community or industry cannot be done without successful funding. For this reason, it is very important that nonprofits set clear goals when determining what constitutes acceptable service in their area.
How to measure success when profit isn't applicable
Success and failure should be measured by looking at the organization as a whole. When analyzing metrics, look to see how they compliment one another:
Each year, how a nonprofit measures success will depend on the goals of board members and employees. The balance sheet alone cannot determine if an organization was an asset to the community that it serves. Success can be measured in many ways, only individuals within the organization can determine if their nonprofit is operating to the best of its ability.
First Nonprofit has saved us so much money over the state’s program. We had one little glitch with the state recently and we contacted FNP immediately. FNP staff called us back immediately and moved to remedy the problem.
First Nonprofit has been a great partner. They have helped us saved hundreds of thousands of dollars! They have awesome resources for our nonprofit organization. Thanks for the partnership.
Life is certainly busy these days but having business partners like First Nonprofit has made some of the process hassle free. We have worked with this team for years. When we changed payroll systems, they outlined every step. I think this team is terrific and I know they get the job done! Thank you, Cruz, to all the team at FNP.
FNP has helped our agency to save thousands of dollars every year on our unemployment coverage. The service is phenomenal, and we are thankful to their team as our partner. My experience working with Marshall on the advocacy around UE for nonprofits was also a highlight as someone who teaches advocacy and lobbying for nonprofits. Really, your whole team is top shelf, so thank YOU!
Chicago Children’s Theatre has greatly benefited from our partnership with First Nonprofit, and I have always enjoyed working with the staff on our filings and any complicated questions. I would not hesitate to recommend First Nonprofit to fellow nonprofits. We’re very happy customers.
FNP is a great resource for Daniel Kids. To have a TPA that we can count on to take point on not only managing our unemployment claims, but to support and guide any protest hearing, is invaluable. All the professional support staff we have worked with have been excellent, very knowledgeable and responsive. We are grateful for the help and support, thank you.
When I first began in my position at my organization, I hadn’t had experience working with a company like FNP. The staff was so patient and helpful in helping to explain the benefits of First Nonprofit. Anytime I reach out with a question I receive a quick, clear, and thorough response. I’m so thankful that we decided to partner with FNP. Their excellence in customer service, coupled with their variety of packages frees us up to truly serve our staff and community with a peace of mind knowing that our organization is protected against unanticipated unemployment insurance expenses.
First Nonprofit gets an A+ in my book. You are so easy to work with & very knowledgeable! Whether it is my quarterly correspondence with Kim or my random interactions with Dawn about a bond … I am so pleased that I get to work with such a helpful company. Thank you!