Management issues for all nonprofits to keep in mind

December 17, 2014

Management issues for all nonprofits to keep in mind

Although they serve vastly different purposes, there are some areas where nonprofit organizations and for-profit businesses share operational similarities. Concerns such as payroll, finances, human resources and facility management are all shared between these otherwise different operations. Management is one area where there is some crossover, but effective nonprofit management involves many unique considerations. Considering the volume of advice available for publicly and privately traded companies, sometimes nonprofit managers can feel left out when it comes to finding effective guidance.

Here are a few unique considerations that managers and leaders at nonprofits have to keep in mind for continued success:

  • Employee responsibilities and tasks: While it has become more common in recent years for companies to spread out responsibilities and value versatility, the ability to take on multiple roles has long been an advantage in the nonprofit realm. Because many staff members are expected to take on tasks outside their comfort zones or areas of expertise, it's important for managers to assess the workloads of their employees on a regular basis. Discussions about duty fulfillment related to current roles of staff can help leaders find the best fits for certain jobs – and keep employee engagement at a high level.
  • Board member planning: Board members exist at for-profit companies but serve a significantly different purpose than a nonprofit board. At nonprofits, a good board can serve as the public face of the organization as well as a source of experience and even support, at times. The fundraising abilities of a nonprofit board also can't be ignored, especially when it comes to dealing with high-level donors and other important parties who are interested in a charitable group. Third Sector Today pointed out that nonprofit management needs to be the glue that holds a board together to make sure it's efforts are as targeted and effective as possible.
  • Avoiding fads: The Chronicle of Philanthropy pointed to management fads as one area in which managers need to create keen awareness. The temptation to try out a new fundraising approach or method of outreach can be strong for many organizations, especially if they see success come from a novel effort. Managers have to remember that tried and true methods do sometimes need to be updated, but they have to make such moves purposefully and with care.

Content presented by First Nonprofit Group, the leading provider of state unemployment insurance solutions for 501(c)(3) nonprofit employers.

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NC Conservation Network, Raleigh, NC

CCSCT was approached by First NonProfit to discuss its Unemployment Savings Program and ways the program could significantly reduce the amount of unemployment taxes we were paying. At the time, our agency was paying approximately $80,000 per year. First NonProfit conducted an analysis to determine if making the switch would be in our best interest, and it clearly was based on our circumstances. The first year on the program, CCSCT saw a 70% reduction in its unemployment costs and each year, continues to experience further reductions as a result of having minimal claims. Some additional benefits of the program including having a fixed annual cost, an interest-baring reserve account, professional unemployment claims management and representation at all unemployment hearings. This has been one of the best decisions we have made.

Community Council of South Central Texas, Inc., Seguin, TX

We first started using First Nonprofit’s Unemployment Savings Program when we were a small startup nonprofit.  We didn’t have an HR department and needed expertise in the event that an unemployment claim was made.  We knew we were eligible to be a reimbursing employer, but weren’t sure how to navigate that process.  They made it easy to set things up, plan for, and then manage claims when they came at a very reasonable cost. The amount of time and stress they’ve saved us dealing with all this has been worth way more than the cost.  We’ve now grown to a large nonprofit and do have an HR department but have no plans to stop using their services.  I highly recommend them to every nonprofit I come into contact with!

CROSSPURPOSE, Denver, CO

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Prevent Blindness America, Chicago, IL

Because INCS advocates for the operating conditions that allow charter public schools to provide high quality public education, partnering with First Nonprofit was an easy decision. First Nonprofit’s unemployment programs provide our member schools two operating elements crucial to their ability to provide high quality public education: savings and budget certainty. Capable, committed teachers are the key to student success. By participating in the unemployment insurance savings plan, charter public schools gain peace of mind and are able to invest more money in their teachers.

Illinois Network of Charter Schools, Chicago, IL

It has been our sincere pleasure to maintain a strong, vibrant business partnership with First Nonprofit. We greatly admire their strong industry knowledge, technical expertise, constant professionalism, knowledgeable and dedicated staff. They are always extremely responsive, personable and provide us with the necessary guidance and recommendations on a numerous variety of employment scenarios.

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New York Council of Nonprofits, Albany, NY

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Visually Impaired Preschool Services, Louisville, KY