Donors want to know how money is spent by nonprofits

December 27, 2013

Donors want to know how money is spent by nonprofits

When it comes to giving, Americans have their concerns about where the money is going and how it's being used. According to a study by global research company YouGov, inflated salaries and administrative expenses are the main deterrent to making a donation.

Of the nearly 1,200 adults surveyed, 50 percent said they were put off when they didn't know exactly how the money was being spent, and 45 percent were worried that the charity was associated with a political party or religion. However, 49 percent had still given to a charity in the last 12 months.

Improve fundraising by helping donors understand the organization's needs
While the inflated salaries of nonprofit execs have been a topic of news stories on occasion, funds are needed for administrative costs. Especially during times such as a natural disaster, donors want to see their money in action. When possible, it's important to explain that all funds are used for the organization's mission, even if they seem indirect.

Depending on the group, donor hesitation can vary greatly. Donors that give to most small, local nonprofits will probably not require the same transparency as donors to a nationwide charity. It is easier to see donations in action on a local level than it is a national stage.

Preparing for the post holiday slump
In addition to easing donor concern about how money is spent, nonprofits must always remain aware of the decline in donations that will likely follow the holiday season. Giving spikes near the end of year because of the impending tax  deadline and increased number of charity drives. It's important that some funding be set aside to prepare for leaner times. It's also key to make sure fundraising strategies are at their best before the the holiday season arrives. 


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Throughout our membership in the Unemployment Savings Program, First Nonprofit understood our demands, community dynamics, and the importance of seamless services; that allowed us to serve our constituents better.

Prevent Blindness America, Chicago, IL

Because INCS advocates for the operating conditions that allow charter public schools to provide high quality public education, partnering with First Nonprofit was an easy decision. First Nonprofit’s unemployment programs provide our member schools two operating elements crucial to their ability to provide high quality public education: savings and budget certainty. Capable, committed teachers are the key to student success. By participating in the unemployment insurance savings plan, charter public schools gain peace of mind and are able to invest more money in their teachers.

Illinois Network of Charter Schools, Chicago, IL

It has been our sincere pleasure to maintain a strong, vibrant business partnership with First Nonprofit. We greatly admire their strong industry knowledge, technical expertise, constant professionalism, knowledgeable and dedicated staff. They are always extremely responsive, personable and provide us with the necessary guidance and recommendations on a numerous variety of employment scenarios.

Thresholds, Chicago, IL

NYCON members who use First Nonprofit’s programs enjoy enduring savings and improved efficiency. Our association knows that success, because from the beginning, we achieved the same great benefits. Great savings, seamless technology, and responsive service. NYCON highly recommends First Nonprofit’s remarkable unemployment solutions.

New York Council of Nonprofits, Albany, NY

Visually Impaired Preschool Services has been a client of First Non-Profit since it was first offered as a benefit of VisionServe Alliance. We completed a thorough evaluation of cash savings to our agency before taking advantage of this wonderful benefit and it has been a very wise decision. Our experience with the processes from accounting to claims have been professional, expeditious and easy.

Visually Impaired Preschool Services, Louisville, KY

Luckily for us, our interactions regarding any issues with staffing has been very minimal! I can say that all other interactions with regards to billing, 941 reporting, etc. have been extremely pleasant, accommodating and easy to work with. Kim Ghanayem is always prompt, professional and friendly. Thank you so much!

Neurologic Music Therapy Services of Arizona, Phoenix, AZ

First Nonprofit has been easy to work with and makes the administrative process easier and smoother. We enjoy working with you.

Visually Impaired Preschool Services, Louisville, KY

The Ensight Skills Center has enjoyed working with First Nonprofit for several years. We are enrolled in their Unemployment Savings Program and although we have not required a lot of intervention, there have been a few times. I know others have dealt with the same problem of unemployment fraud over the last year and in our case, a call to First Nonprofit (they actually answer their phones) cleared up the issue. They also sent us a letter to send to all our employees telling them what they needed to do to prevent this in the future and protect themselves. What a relief! Over the years if I have questions or concerns, they are happy to listen, advise and help if they can. Another BIG advantage of using First Nonprofit is that all the money that is paid into the Unemployment Savings Program lives on my balance sheet as an asset. The money continues to be Ensight’s not the governments. First Nonprofit has certainly given me peace of mind.

Ensight Skills Center, Inc, Fort Collins, CO